Why HK Access?
We’re experts at finding independent work-at-home representatives to match our clients’ specific needs. Top companies use HK Access to interact with their customers, enabling a more personalized and enhanced customer experience, significant cost-savings and greater flexibility to scale.
Clients can expect greater staffing flexibility, better educated, highly motivated and more productive customer support representatives – it all contributes to what makes HK Access one of the premiere providers of home-based agent solutions. From customer acquisition and retention, to ongoing customer care, sales and service – our clients value the quality of the service we provide, the results we’re able to generate and our ability to reduce the costs associated with our service. That means a better return on investment.
Agents can expect that the flexibility is there for their schedule and life priorities, but the expectation of professionalism, loyalty and drive to take care of our agents remains. HK Access is different from other work-at-home opportunities in that it is run as a business, agents are treated as professionals and support is always available. As a Customer Support Professional with HK Access, you set your own hours and build your own schedule.—the only major difference between HK Access and other successful businesses is that we were found on innovation, so all of our agents work from home.