About HK Access
HK Access Inc. is a work-at-home business process outsourcing company that uniquely blends outsourcing innovation, virtual technology, and operational efficiencies for brands seeking to improve business results through their sales and service channels. We customize and deliver high quality Multi-channel customer care and administrative services through our network of dedicated independent work-at-home customer service, sales and technical support representatives throughout the United States.
Our mission is to create an environment where innovation and imagination comes together to improve business results and change the world. We are much more than a contact center company, we are a virtual outsourcing pioneer on a mission to remove the traditional boundaries that constrain business performance. We’re committed to comprehensive, integrated sustainable business practices that address environmental, economic and social concerns and deliver powerful solutions. With no constraints on where or when to work, independent agents can work out of their homes or offices and provide call center services to hundreds of clients with greater flexibility. Where others may not have access to work, whether because of family needs, physical challenges or being in a rural community, HK Access opens the doors and gives access to a meaningful work opportunity by providing the chance to work from home, on your own terms.
Our vision is to become one of the leading Virtual Customer Support Centers, through aggressively exceeding our client’s expectations, our commitment to innovative thinking, professional representation and continuous development. We have created and will maintain an atmosphere that stimulates creative thinkers, entrepreneurial spirits, and ambitious professionals who reinforces our goals of exceeding our client’s expectations and expanding consistently.